Privacy policy

Last Updated: July 2026

At Patel Wala, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit https://patelwala.pk or place an order with us.

1. Information We Collect

We may collect the following information:

• Full Name

• Phone Number

• Email Address

• Shipping & Billing Address

• Order Details

• Payment Information (where applicable)

• IP Address, Browser Type & Device Information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Contact you regarding your order.

• Provide customer support.

• Improve our website and services.

• Prevent fraud and unauthorized activities.

• Comply with legal obligations.

3. Payment Information

We offer Cash on Delivery (COD) and manual online payment options including Bank Transfer, JazzCash, Easypaisa and RAAST.

We do not store your debit or credit card information on our servers.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences and analyze website traffic.

You can disable cookies anytime through your browser settings.

5. Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared with trusted courier companies, payment providers or service providers when necessary to complete your order.

6. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse or disclosure.

7. Your Rights

You may request to:

• Access your personal information.

• Correct inaccurate information.

• Delete your personal information where legally applicable.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

Patel Wala

Address:

Shop No. 19/A, Naz Plaza,

M.A. Jinnah Road,

Karachi, Sindh, Pakistan

Website:

https://patelwala.pk

Email:

infopatelwala@gmail.com

WhatsApp:

+92 331 8485471