Privacy policy

Privacy Policy - Patel Wala

At Patel Wala, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect: We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing information, and order details, when you place an order or create an account on our website.
  • Non-Personal Information: Browser type, operating system, IP address, and browsing behavior, for analytics and site optimization purposes.
  • Payment Information: If applicable, we collect payment details through secure and trusted payment gateways.

2. How We Use Your Information: Your information may be used for:

  • Processing and fulfilling your orders.
  • Communicating about your purchases or account-related updates.
  • Providing customer support and resolving queries.
  • Personalizing your shopping experience.
  • Sending promotional emails or newsletters (with an option to opt-out).
  • Complying with legal obligations or enforcing our policies.

3. Information Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist in operating our website, processing payments, fulfilling orders, and conducting other business activities on our behalf.
  • Legal Compliance: Authorities or organizations, if required by law or to protect our legal rights.

These parties are obligated to maintain the confidentiality and security of your data.

4. Data Security: We implement robust security measures to safeguard your personal information:

  • Encrypted connections (SSL) for secure data transmission.
  • Regularly updated security protocols.
  • Restricted access to sensitive information within our systems.

However, no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and improve our services. These cookies help us:

  • Remember your preferences.
  • Analyze website traffic and user behavior.

You can manage cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Children's Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect information from minors. If you believe that a child has provided us with personal information, please contact us immediately, and we will take appropriate action to delete it.

7. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your information. Thank you for trusting Patel Wala.

This Privacy Policy was last updated on [09/01/2025].